I've ordered the D2D version and so far it's been pretty painless. The only hangup was my wife and I tried to keep all online purchases on a single credit card and my order was flagged by their security. I got a message back saying contact Customer Service to review my order so I fired off an email and a couple hours later I got this:
I sincerely apologize that you’ve been inconvenienced!
In order to protect your card from unauthorized internet purchases our system required a manual review by a human being in a random security sweep. This is a precaution we take as an online, no card present merchant.
I have cleared your account and sincerely thank you for your patience! Please return to making purchases with us as you normally would. No purchase has completed from your previous attempt.
Feel free to contact me with any more questions you might have.
Customer Support Specialist
That's nothing to gripe about so I didn't, right after ordering I also received an open beta key. Woot and all that. Also for anyone wanting an older style of uniform here's a pretty good deal:
The Best of Star Trek: The Next Generation, Volume 2
Inside the case is a flyer for CBS DVD, Star Trek properties on Blu-ray and DVD, and Star Trek Online (a multiplayer online game set to launch in 2010). There's a keycode inside that will allow registered gamers to unlock a "Wrath of Khan" admiral's uniform for your captain in the game.